Privacy Policy

At Pure Saunas, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or interact with our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, make a purchase, sign up for our newsletter, or contact us. This may include:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: Payment card details, billing address, and other necessary information to process your purchase.
  • Order Information: Details of products purchased, order number, and purchase history.
  • Technical Information: IP address, browser type, device information, and usage data collected via cookies and similar technologies.
  • Communication Data: Any feedback, inquiries, or other communications you send to us.

How We Use Your Information

We use your information for the following purposes:

  • To fulfill and manage your orders: Process payments, shipping, and returns.
  • To communicate with you: Send order confirmations, updates, newsletters, and marketing materials.
  • To improve our services: Analyze usage data to enhance website functionality, customer experience, and product offerings.
  • To improve our services: Analyze usage data to enhance website functionality, customer experience, and product offerings.
  • To ensure security: Monitor and prevent fraud, protect against unauthorized transactions, and safeguard user data.
  • To comply with legal obligations: Fulfill any legal requirements, respond to lawful requests, and enforce our terms and policies.

Sharing Your Personal Information

We may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, email delivery, and website hosting.
  • Business Partners: Partners we collaborate with for marketing, promotions, or product offerings. This includes sharing your data with advertising partners to personalize ads, analyze customer behavior, or improve user experience.
  • Legal Authorities: When required by law, or in response to legal processes, to protect our rights, or to prevent fraud.
  • Third-Party Data Sharing: Text messaging opt-in data and consent will not be shared with any non-affiliated third parties, except as required to deliver SMS services. This ensures that your information is handled securely and solely for the intended purpose.

We do not sell your personal information to third parties.